This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge.

It covers skills using current business technology, writing and communication, improving work practices, maintaining workplace safety, organising self and others.

The Certificate IV in Business is designed to provide the learner with the necessary skills for middle management in office and administration environments. It encourages them to adopt a problem-solving approach to a range of situations in a supervisory role, within small and medium-sized businesses.

Units may include project management, marketing, research, risk management, general administration, customer service, IT use and support, learning and development, and interpersonal communication.

The Australian Government has identified that this qualification provides immediate and significant benefits to employers and employees to better run and manage their businesses.

This qualification comprises a suite of business units that provide the knowledge, skills and behaviours for leaders in a dynamic business environment. Frontline Management refers to the first or middle level of management. Frontline Managers are typically co-ordinators, team leaders, supervisors or project officers who take the first line of management and oversee or manage the day-to-day operations of a business.

This course is available to start at any time in the workplace, or consider our popular workshops held regularly throughout the year. 

This qualification reflects the role of individuals who apply a broad range of administrative competencies, using some discretion and judgement.

It allows the learner to develop skills in exercising initiative in a business environment, organising workplace information, producing business documents, maintaining financial records, delivering and monitoring a service to customers, participating in occupational health and safety processes, designing and developing business documents, creating electronic presentations and organising schedules.

This qualification reflects the role of individuals who use well-developed administrative skills and broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Units may include financial administration. general administration, IT use and support, research, risk management, customer service, and marketing.

This course is available to start at any time in the workplace, or consider our popular workshops held regularly throughout the year.